Frequently Asked Questions



Got any concerns or questions about our products or services? Check out these most frequently asked questions.

If you didn't find your answer here, don't hesitate to contact us! We're always happy to help


General Questions

Is there a MOQ?

We do not have any MOQ specified. You can order any quantity you like

Do you charge for delivery ?

It will take around 1-2 business days for your order to deliver.

We accept credit cards, PayPal & you can also pay Cash on Delivery

Currently, we are based and operate inside the UAE only

Technical Questions

Our prices are only shown to registered retailers/wholesalers that we manually approve of.

You can order directly from our website via regular checkout / bulk orders or purchase lists.

Absolutely, you can search for our products via SKU or upload your own purchase list.

We have written the Retail price of our products in each product's page. You should sell at that price unless we have agreed otherwise.

Do you exchange expired products?

Of Course ! Just let us know ahead of time and we will make sure to exchange your products with newer ones ( this applies to pet food mainly )